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Complaints Procedure

Our aim is to give you the highest standard of service at all times.  However if you have a complaint you are invited to let us know as soon as possible.  It is not necessary to involve solicitors in order to make your complaint but you are free to do so should you wish.

If you are unhappy with the service you receive, please contact our Chambers Director, Stewart Thompson who will inform you of how you may make a formal complaint according to our complaints procedure.

To view a copy of our Complaints Procedure, please click here. (.pdf file).

If you are unhappy with the outcome of our investigation you may be able to take up your complaint with the Legal Ombudsman. The Ombudsman is usually only able to consider your complaint when it has first been investigated by Chambers. The Legal Ombudsman can be contacted through their website by clicking here.